Thank you for choosing Boxsmith. We strive to make the ordering process simple, transparent, and reliable. Please review the information below before placing your order.

Placing an Order

Ordering from Boxsmith is easy:

1. Browse our selection of hobby box trading card products.
2. Add your desired items to your shopping cart.
3. Proceed to our secure checkout.
4. Enter your shipping and payment information.
5. Review your order and submit your purchase.

Once your order is successfully placed, you will receive an order confirmation email.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

Product Availability

We make every effort to keep our inventory as accurate and up to date as possible.

However, product availability may change due to customer demand or inventory updates. In rare cases, an item may become unavailable after an order has been placed.

If this occurs, our customer support team will contact you promptly to discuss the available options, which may include a refund if the item cannot be fulfilled.

Limited-Quantity Products

Some hobby box products are released in limited quantities and may sell out quickly.

Availability is generally offered on a first-come, first-served basis. Adding an item to your cart does not reserve it until your order has been successfully completed and confirmed.

Pricing

All prices displayed on our website are shown at the time of purchase.

While we strive for accuracy, pricing or listing errors may occasionally occur. If an error is identified after an order is placed, we will contact you before proceeding or issue a full refund if the order cannot be fulfilled.

Order Changes

If you need to modify or cancel your order, please contact us as soon as possible.

We will do our best to accommodate your request if your order has not yet entered processing. Once processing or shipment has begun, changes or cancellations may no longer be possible.

Order Confirmation

After your purchase, you will receive:

• An order confirmation email after your order is placed.
• A shipping confirmation email with tracking information once your order has been dispatched, when available.

If you do not receive your confirmation email, please check your spam or junk folder before contacting us.

Need Assistance?

If you have any questions regarding ordering, product availability, or your existing order, our customer support team is happy to help.

Email: contactsupport@Boxsmith.shop

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing Boxsmith. We appreciate your trust and look forward to providing you with a smooth and enjoyable shopping experience.