Safety Notices
At Boxsmith, customer safety is important to us. Please read the following safety information before purchasing or using any products sold through our store.
Adult Supervision
Many trading card products may contain small parts or packaging materials that could present a choking hazard.
Children should use or open products only under the supervision of a responsible adult.
Choking Hazard
Some products and packaging may include small components that are not suitable for children under 3 years of age.
Always follow the age recommendations provided by the product manufacturer.
Packaging Safety
To help prevent accidents:
- Keep plastic bags, shrink wrap, and other packaging materials away from infants and young children.
- Dispose of packaging materials responsibly after opening your order.
Product Condition
Please inspect your order upon arrival.
If you receive a damaged product or believe an item may present a safety concern, do not use or open it. Contact our customer support team immediately for assistance.
Manufacturer Instructions
Where applicable, always follow the instructions, warnings, and age recommendations provided by the manufacturer on the product packaging.
Manufacturer guidance should take precedence over any general information provided on our website.
Product Authenticity
We are committed to offering authentic hobby box trading card products. If you have questions regarding a product you purchased from Boxsmith, please contact our customer support team.
Allergies and Material Sensitivities
Some product packaging may contain materials such as paper, cardboard, plastic, adhesives, or inks that could cause sensitivities for certain individuals.
Customers with known allergies or sensitivities should review the manufacturer’s product information before use.
Safe Storage
To help preserve your products and prevent damage:
- Store products in a cool, dry place.
- Avoid prolonged exposure to direct sunlight.
- Keep products away from excessive heat, moisture, and humidity.
- Avoid placing heavy objects on sealed hobby boxes.
Product Availability and Updates
Manufacturers may change product packaging, safety information, or product contents without prior notice.
Please review the information provided on the product packaging upon receipt.
Reporting a Safety Concern
If you believe a product purchased from Boxsmith presents a safety concern, please contact us promptly so we can investigate the matter.
Email: contactsupport@Boxsmith.shop
Please include:
- Your order number
- Product name
- Description of the issue
- Photos, if applicable
Contact Us
If you have any questions regarding product safety, please contact us:
Boxsmith
4306 County Rd K 1/2
Orland, CA 95963
United States
Email: contactsupport@Boxsmith.shop
We appreciate your trust in Boxsmith and are committed to providing a safe and reliable shopping experience.