At Boxsmith, we occasionally offer selected hobby box trading card products for pre-order before their official release date. This page explains how pre-orders work and what you can expect when purchasing a pre-order item.

What Is a Pre-Order?

A pre-order allows you to reserve an upcoming product before it becomes available for shipment.

Pre-ordering helps secure your purchase for products that are expected to have high demand or limited availability.

Estimated Release Dates

The estimated release date displayed on each product page is provided by the manufacturer or supplier.

Please note that release dates may change due to manufacturing, distribution, or logistics delays that are outside of our control.

If a release date changes, we will update the product page whenever possible.

Payment

Payment for pre-order items is collected at the time your order is placed unless otherwise stated on the product page.

By placing a pre-order, you agree to reserve the product under the terms described on this page.

Shipping

Pre-order items are not shipped immediately.

Orders containing only pre-order items will be processed once the product becomes available and are typically prepared for shipment within 1–2 business days after we receive inventory.

Estimated delivery within the United States is 3–5 business days after shipment.

Orders Containing Pre-Order and In-Stock Items

If your order contains both pre-order and in-stock products, your order may be shipped together once all items are available, unless otherwise specified at checkout.

Product Availability

While we make every effort to fulfill every pre-order, product allocations from manufacturers or suppliers may occasionally be lower than expected.

If we are unable to fulfill your pre-order, you will be notified promptly and any payment collected for the unavailable item will be refunded to your original payment method.

Delays

Pre-order release dates and shipping schedules may be affected by circumstances beyond our control, including:

• Manufacturer production delays
• Distribution delays
• Carrier disruptions
• Customs or logistics issues
• Severe weather or other unforeseen events

We appreciate your patience if such delays occur.

Order Cancellations

Pre-order cancellation requests may be accepted if your order has not yet entered processing. Once processing or shipment has begun, cancellation may no longer be possible.

Please contact us as soon as possible if you wish to request a cancellation.

Questions?

If you have any questions regarding a pre-order, upcoming releases, or your existing order, please contact our customer support team.

Email: contactsupport@Boxsmith.shop

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing Boxsmith. We appreciate your trust and look forward to helping you secure the latest hobby box releases.