At Boxsmith, we’re committed to providing reliable customer support and making your shopping experience as smooth as possible. If you have any questions about your order, our products, shipping, returns, or any other inquiries, we’re here to help.

Customer Support

Email: contactsupport@Boxsmith.shop

We strive to respond to all customer inquiries within 1–2 business days.

Business Address

Boxsmith
4306 County Rd K 1/2
Orland, CA 95963
United States

Support Topics

Our customer support team can assist you with:

• Order status and tracking
• Shipping inquiries
• Returns and refunds
• Product information
• Order modifications (when possible)
• General questions about our store

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)

Saturday & Sunday: Closed

Customer inquiries received outside business hours will be answered as soon as possible on the next business day.

Before Contacting Us

To help us assist you more efficiently, please include the following information in your email whenever applicable:

• Your full name
• Your order number
• The email address used for your purchase
• A brief description of your question or concern

Providing these details allows us to locate your order quickly and respond more efficiently.

Our Commitment

At Boxsmith, customer satisfaction is our priority. We are dedicated to providing prompt, professional, and helpful support throughout your shopping experience.