Privacy policy

 

At Boxsmith, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers; we do not store your complete payment card details)
  • Order history
  • IP address
  • Browser type and device information
  • Website usage and interaction data through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Verify transactions and prevent fraud
  • Provide customer support
  • Send order confirmations, shipping updates, and service-related communications
  • Improve our website, products, and customer experience
  • Comply with legal obligations
  • Protect the security and integrity of our business

We will only use your personal information for lawful business purposes.

Payment Information

Payments are processed through trusted third-party payment providers using secure encryption technologies.

Boxsmith does not store your complete credit or debit card information on our servers.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic and performance
  • Help detect fraudulent activity

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted service providers, including:

  • Payment processors
  • Shipping and delivery carriers
  • Website hosting and e-commerce service providers
  • Analytics providers
  • Fraud prevention and security partners
  • Government authorities when required by law

These providers may access your information only to perform services on our behalf.

Data Security

We use appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of online transmission or electronic storage is completely secure, we work to maintain industry-standard security practices.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Maintain business records
  • Meet legal, tax, and regulatory obligations
  • Resolve disputes and enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal data
  • Object to or restrict certain processing activities where permitted by law

To exercise any applicable privacy rights, please contact us using the information below.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Boxsmith
4306 County Rd K 1/2
Orland, CA 95963
United States

Email: contactsupport@Boxsmith.shop